NOTE: DUE TO OUR COVID-19 MANY SHIPMENTS HAVE BEEN DELAYED.

WE HAVE MULTIPLE WAREHOUSE HOLDINGS AND THEREFORE ORDERS WILL ARRIVE INDIVIDUALLY.

Please allow 1-14 BUSINESS days to receive your item AFTER tracking is available for US orders.

Outside US orders may take longer than 14 business days to reach to you!

Tracking may take up to 5 business days to be trackable! 

Processing of orders may take up to 2 business days.

If you have a HUGE order size (3+ shorts) you may receive the shorts in separate packages to ensure you receive the best possible shipping, 2 tracking will be provided if requested via email & due to high demands there will be delays in production for shorts. 

 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and we use the best shipping carriers known for international shipping! Please wait up to 1-14 business days, you can also track your order yourself by entering your tracking number here: https://www.17track.net/en 

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

No, there are no taxes charged to our customers. FlameLocker covers the additional fees!

Any other questions? Just send us an email.